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Continuing our look at recent industry research Aberdeen Group just issued “Beyond Satisfaction: Engaging Employees to Retain Customers.” A...
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The Appreciation Disconnect * What Employees Want
Categories:
Comments on Articles and Research,
culture of appreciation,
motivating employees,
recognition for all,
strategic recognition
What would boost your engagement at work? The answer is surprisingly different if you’re sitting in the employee’s seat or the manager’s.
In a study developed by OfficeTeam and the International Association of Administrative Professionals (IAAP), the disconnect couldn’t be more pronounced. Administrative professionals cited an “in-person thank you” as their most desired and valued form of recognition, tied with “boss shares achievement with senior management.”
Where’d the managers rank these options? You got it – dead last after promotion, cash and paid time off.
As I’ve said all along, a simple thank you, sincerely and meaningfully given, carries much more weight with staff than cash-based awards.
Managers must not fool themselves however. In another recent study, 56% of managers said they appreciate their employees, but only 23% of staff agreed.
Is there an appreciation disconnect in your workplace? Be sure to take our weekly survey.
In a study developed by OfficeTeam and the International Association of Administrative Professionals (IAAP), the disconnect couldn’t be more pronounced. Administrative professionals cited an “in-person thank you” as their most desired and valued form of recognition, tied with “boss shares achievement with senior management.”
Where’d the managers rank these options? You got it – dead last after promotion, cash and paid time off.
As I’ve said all along, a simple thank you, sincerely and meaningfully given, carries much more weight with staff than cash-based awards.
Managers must not fool themselves however. In another recent study, 56% of managers said they appreciate their employees, but only 23% of staff agreed.
Is there an appreciation disconnect in your workplace? Be sure to take our weekly survey.
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