"In good times, employee engagement is the difference between being good and being great. In bad times, it's the difference between surviving and not. In good times and bad, low engagement reduces performance and profit. And under the current circumstances, many companies can't afford to let those drop."
So what are these different types of recognition employees need? From Gallup’s “tips to help managers keep employees focused and engaged,” I see five types of recognition:
1) Recognition of effort – what we commonly understand as recognition for employees who go above and beyond expectations.
2) Recognition of skills and talents – noticing what each employee is good at and prefers to do, then giving them the opportunity to do it.
3) Recognition of the need for focus and direction – helping employees overcome the rampant rumors and focus on what you need them to do.
4) Recognition of personal needs – showing your employees you care about their well being by taking the time to understand them and their unique needs.
5) Recognition of the need to grow and develop – understanding employee needs to continue to learn something new and follow a career path in your company.
Engauge, an employee engagement consultancy in the U.K., gives us one more type:
6) Recognition of the need to let off steam – realizing your most engaged employees are also the ones who care the most. When things don’t go as they planned, they need to let off steam and sometimes will do so in an enthusiastic if not politic manner.
What other types of recognition are there? What type of recognition do you need? Be sure to take our weekly poll.
2 comment(s):
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At April 22, 2009 12:48 PM, Cindy Ventrice said...
This is an excellent list! It covers a lot of what employees look for in recognition.
I would add one more: recognize trustworthiness. Give people freedom and flexibility in how they accomplish goals. Trust that they will produce results. This speaks volumes to employees.
At April 22, 2009 1:44 PM, Derek Irvine said...
Cindy, excellent addition to the list. I agree!